27 May 2023

Part-Time Customer Service Lead – Hafar Al Batin

Community Transit – Posted by JobsTeam Hafar Al Batin, Eastern Province, Saudi Arabia

Job Description

The Customer Service Lead provides sales order and/or inventory management support to sales people, hospitals, clinics, and physicians while working autonomously and in a team environment with minimal supervision. Customer orders are processed using a variety of channels, including phone, fax, Electronic Data Interchange, and e-mail. Fills customer orders for items and services and/or provides inventory support for products and services accurately, quickly, and under unusual conditions.

Job Title : Customer Service Lead
Location : Hafar Al Batin, Eastern Province, Saudi Arabia
Salary : $ 16.44 per hour.
Company : Community Transit
Job Type : Part-Time


  • All confidentiality and personal information regulations must be met.
  • Attend meetings and trainings and evaluate all new training materials to stay up to date on programme knowledge, systems, and processes.
  • There must be rigorous adherence to all attendance and work schedule requirements.
  • Ensure first-contact resolution by fixing problems and managing emails properly.
  • Calls should be treated with respect, promptness, and professionalism, both inbound and outbound.
  • Complaints from customers should be forwarded to the appropriate internal or external partners.
  • Extend and strengthen the information base that already exists.
  • Use the appropriate systems/spreadsheets to properly document and process client claims.
  • It is necessary to process refunds or provide new products.
  • Use your expertise and skills to deliver accurate responses to customer queries while adhering to all scripts, policies, and procedures.


  • Strong organizational and communication abilities, as well as meticulous attention to detail, are required.
  • It is necessary to have 2+ years of expertise in a retail or ecommerce-related discipline or area.
  • Must be self-motivated and capable of moving, prioritizing, and meeting deadlines on their own.
  • A bachelor’s degree in business administration, communications, or an area closely linked to it is desirable.
  • Microsoft Suite and tools should be able to be used.

How to Apply

فرص عمل شاغرة اليوم

Job Categories: Customer Service Lead. Job Types: Part-Time.

Job expires in 25 days.

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