26 May 2023

Full-Time Customer Service Representative – Al Hait

Clutch – Posted by JobsTeam Al Hait, Hail, Saudi Arabia

Job Description

The Customer Service Lead is in charge of the customer service area’s day-to-day supervision and manages internal security activities. Other responsibilities include cash room/reconciliation work, customer service, and student communication. The Customer Service Supervisor is solely responsible for this full-time role.

Job Title : Customer Service Representative
Location : Al Hait, Hail, Saudi Arabia
Salary : $ 17.3 per hour.
Company : Clutch
Job Type : Full-Time


  • Respectfully, quickly, and professionally handle all inbound and outbound calls.
  • Use the right systems/spreadsheets to accurately document and handle client claims.
  • To stay up to date on changes to programme knowledge, systems, and procedures, attend meetings and trainings and read all new training material.
  • Maintain an accurate record of your attendance and work schedule.
  • Use your expertise and skills to deliver accurate responses to customer queries while adhering to all scripts, policies, and procedures.
  • Comply with all confidentiality and personal information requirements.
  • Refunds or replacements will be processed.
  • Extend and strengthen the information base that already exists.
  • By properly processing communications and resolving issues, you may ensure first-contact resolution.
  • Customer complaints should be sent to the right internal or external partners.


  • Bachelor’s degree in business administration, communications, or a closely related field preferred.
  • Organizational and communication abilities, as well as meticulous attention to detail, are required.
  • It is recommended that you use the Microsoft Office Suite and tools.
  • Must be a self-starter who can move, prioritize, and fulfil deadlines on their own.
  • 2+ years in a retail or ecommerce-related sector or industry.

How to Apply


Job Categories: Customer Service Lead. Job Types: Full-Time.

Job expires in 18 days.

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