27 May
2023
Full-Time Keyholder – Wadi Al Fora’a
Job Description
The Key Holder is responsible for opening and closing a retail business while the Store Manager is not present. Management, monitoring, direct customer help, and ensuring that the shop’s appearance is in accordance with standards are all provided by this position. Responsible for the day-to-day operation of cash registers and credit/debit machines in retail establishments. POS transactions, goods handling, stock processing, and stockroom management are all duties. A sales floor merchandiser receives, stores and replenishes merchandise, as well as stockpiling it.
Job Title : Keyholder
Location : Wadi Al Fora’a, Medina, Saudi Arabia
Salary : $ 15.12 per hour.
Company : Swatch Group
Job Type : Full-Time
Qualifications:
- In order to improve customer service while reducing security concerns, this employee must keep up-to-date on all payment and exchange rules as well as the company’s security procedures.
- Responds to consumer inquiries and complaints in a timely and professional manner; answers customer issues and queries. Keeps abreast with guiding principles and POS system upgrades.
- When required, assist store managers with outside sales calls. Ascertain that all pages and calls are responded to quickly, politely, and efficiently.
- The opening and closing of the shop are both done correctly. Cleanliness, orderliness, and cleanliness of the sales floor, stock room, and outdoor product area are the key duties of this role.
- Achieve daily sales and productivity targets while helping others.
- Among the duties of this role include making purchases on behalf of the company, processing cash or credit payments, counting money, and providing customer care.
- Assist your management team directly by doing your allocated activities with care and efficiency.
- Making clients feel inspired, motivated, affirmed, and eager to come to the store again is the goal.
- Clean and maintain the store on a regular basis, follow loss prevention measures, provide swift receipt processing, keep the shelves stocked, and price items accurately.
- To ensure accurate inventory, make sure that all receiving, shipping, and transfer paperwork is entered into the computer system precisely. Then, check product invoices against the actual products received, delivered, or transferred.
Skills:
- Possesses the ability to mount a ladder, carry up to 40 pounds (fixture components and merchandise boxes), and stand/walk continuously.
- Computer skills in Microsoft Office, especially Excel and Word, are important, as are good verbal and written communication skills.
- 3+ years of retail or customer service experience with a track record of exceeding customer expectations in terms of both customer service and revenue generation.
- Flexibility in schedule (holidays, weekends, and locations) depending on corporate needs
- Relationships with other workers, departments, and the general public must be maintained effectively.