18 Mar 2023

Full-Time Member Experience Concierge – Al Bahah

The London NYC Hotel – Posted by JobsTeam Al Bahah, Al Bahah, Saudi Arabia

Job Description

The Concierge is in charge of the whole visitor/owner experience, including pre-arrival communication, coordination, delivery, and follow-up on guest requests. Every day, the Concierge is in charge of fostering a good, warm, inviting, and “at your service” atmosphere. This person will provide suggestions based on their tastes, vendor contacts, and knowledge of the local region. They will guarantee that itinerary plans for guest stays are sent and booked on schedule. The Concierge will ensure that pre-arrival arrangements are properly set up. This person will meet each visitor with a smile and a pleasant hello while adhering to pre-determined rules. This individual will be in charge of the entire visitor / owner experience and will be able to manage a wide range of guest difficulties and demands. The positional expectation is to meet or exceed expectations on a continual basis.

Job Title : Member Experience Concierge
Location : Al Bahah, Al Bahah, Saudi Arabia
Salary : $ 19.44 per hour.
Company : The London NYC Hotel
Job Type : Full-Time


  • All on-site family members and guests, including suppliers, customers, and job applicants, are welcomed. Determine the nature of the business and notify relevant staff of visiting
  • When it comes to arranging and implementing social and recreational activities for the residents, the manager is the one in charge.
  • Assist with the follow-up process once regular requests have been fulfilled and serve as a point of contact between residents and members of the service team for both normal and emergency repair requests. If an emergency maintenance scenario arises, call for help right once.
  • Keeping aware of business trends enables users to get up-to-date information about services and upcoming events. Establishes and maintains consistent communication with pertinent data sources. Plans resident eating, entertainment, and leisure activities.
  • You may fax, mail, message, and ship. Help individuals fax or mail papers, letters, and goods.
  • Store and deliver gifts for residents, as well as enable guests and providers who have been approved to enter.
  • Regularly inspect and maintain all community amenities and common spaces, working with the service crew or other Associates to keep the community looking its best.
  • Maintains a safe working environment by preventing accidents, preserving equipment, and ensuring safe working procedures.
  • Make a lasting impact on those who come into contact with you, whether it’s a visitor or one of your present residents, by providing an unforgettable first impression.
  • The department looks into any suspicious behavior and keeps an eye on surveillance cameras, door alarms, life safety systems, and building alarms to make sure people and property are safe.


  • Working with others should be enjoyable, and you should be able to follow directions when required.
  • An understanding of resort activities and operations is required.
  • Conformity with established processes and standards is required for the above duties.
  • To be considered for this position, you must have previous customer service experience and be skilled in Microsoft Office.
  • Prior experience in the hospitality, administrative, or marketing industries is required for consideration for this position.

How to Apply

فرص عمل شاغرة اليوم

Job Categories: Concierge. Job Types: Full-Time.

Job expires in 18 days.

Apply for this Job