27 May 2023

Full-Time Teller Customer Service Associate – Al-Aflaj

Santander N.A. – Posted by JobsTeam Al-Aflaj, Riyadh, Saudi Arabia

Job Description

The Teller performs and starts a variety of financial transactions for Company clients, as well as assisting branch office management in generating new business through referrals and achieving defined sales referral and promotional sales goals. Enhances the company’s image by providing proactive client-driven service in order to meet and exceed consumer expectations.

Job Title : Teller Customer Service Associate
Location : Al-Aflaj, Riyadh, Saudi Arabia
Salary : $ 16.7 per hour.
Company : Santander N.A.
Job Type : Full-Time


  • Verify daily that the cash drawer is enough and that transactions and negotiable goods match the amounts in the system.
  • Accounts for customers are serviced, loans are given out, safe deposit box payments are made, gift cards are sold, checks are cashed, currency is checked, the cash drawer is balanced, and night deposits are made.
  • Maintains Bank internal control requirements, such as the timely completion of internal and external audit points, as well as any issues raised by outside authorities.
  • Maintain a current awareness of the Company’s products and services, as well as any government regulations, such as the Bank Secrecy Act and Know Your Customer requirements. Follow all Company and regulatory compliance and operational risk controls to the letter; report any control weaknesses, compliance violations, or operational loss occurrences.
  • The balance of ATMs and Teller Cash Dispensers (TCDs)/Teller Cash Recyclers (TCRs) is adjusted as needed.
  • To serve as a client’s first point of contact and make a positive first impression, provide pleasant and efficient customer service.
  • Enhance the company’s image by offering proactive customer-driven service that supports the goal of surpassing customer expectations; generate new business referrals through customer engagement and the use of a customer relationship management system.
  • Maintain customer service standards and give a unique experience by paying attention to clients’ needs and providing solutions when it’s important to do so,
  • Assume responsibility for escalated account services issues until they are resolved; enter all client complaints into the relevant system completely and accurately.
  • Locally, to implement the Group compliance policy by containing compliance risk in collaboration with the Head of Group Compliance, Global Business Compliance Officer, Area Compliance Officer, or Local Compliance Officer, ensuring adequate compliance resources and training, fostering a compliance culture, and optimizing relationships with regulators.


  • It is necessary to have excellent interpersonal, organizational, and communication abilities.
  • The applicant should have a desire to learn and improve his skills on a regular basis, as well as a desire to be a leader, as well.
  • It is important to have at least one year of customer service and/or sales experience, including cash handling.
  • Because the corporation will not be sponsoring visas for these roles, employment eligibility in the United States is critical.
  • To process transactions quickly and correctly, strong attention to detail and cash management skills are essential.

How to Apply


Job Categories: Teller. Job Types: Full-Time.

Job expires in 25 days.

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